University of Oulu

Holding a bachelor's and two masters' in three different countries, I have dealt with many universities in my life, and I can say this university can't even meet the bare minimum of providing adequate support to its incoming students, particularly international! I've been offered admission, but I am yet to get hold of them to clarify a few essential points and discuss the next steps! The university fails big time to communicate with its incoming students. I keep sending them emails and calling them, but there is hardly any reply. Simply nobody answers the phone or emails at this university. The only time I could get through to someone on the phone, the conversation was very awkward. I asked the lady if I could speak to admissions/study affairs, and she couldn't understand a word of what I was saying. Every time I asked her a question, her reply was: "No, this is the University of Oulu"!!!!!! Unfortunately, I haven't been able to take my offer a step further as I needed critical information regarding enrollment that I couldn't get. Needless to say, I have decided to enroll somewhere else.